Customer Service Rep
3.
7 Landover, MD Landover, MD Full-time Full-time $21.
25 - $26.
15 an hour $21.
25 - $26.
15 an hour 18 hours ago 18 hours ago 18 hours ago Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.
This is a great opportunity for someone who enjoys interacting with people and has excellent communication skills.
Responsibilities:
- Analyze customer inquiries and provide appropriate solutions or responses - Communicate effectively with customers via phone, email, or chat - Provide outstanding customer service by addressing customer concerns and resolving issues in a timely manner - Assist customers with product information, pricing, and order status inquiries - Process orders, returns, and exchanges accurately and efficiently - Upsell products or services to customers when appropriate - Maintain accurate customer records and update information as needed - Collaborate with other departments to ensure customer satisfaction Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Skills:
- Strong customer service skills with the ability to handle difficult situations professionally - Excellent verbal and written communication skills in English ( language skills are a plus) - Ability to analyze customer needs and provide appropriate solutions - Proficient in using computer systems and software applications - Multilingual abilities are highly desirable - Sales experience is a plus - Knowledge of phone etiquette and professional communication Join our team of dedicated professionals and make a difference in the lives of our customers.
Apply today to become a valuable member of our Customer Service team! Job Type:
Full-time Pay:
$21.
25 - $26.
15 per hour Expected hours:
40 per week
Benefits:
401(k) Flexible schedule Health insurance On-the-job training Professional development assistance Experience level:
1 year Under 1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to Commute:
Landover, MD (Required) Ability to Relocate:
Landover, MD:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Landover, MD Landover, MD Full-time Full-time $21.
25 - $26.
15 an hour $21.
25 - $26.
15 an hour 18 hours ago 18 hours ago 18 hours ago Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.
This is a great opportunity for someone who enjoys interacting with people and has excellent communication skills.
Responsibilities:
- Analyze customer inquiries and provide appropriate solutions or responses - Communicate effectively with customers via phone, email, or chat - Provide outstanding customer service by addressing customer concerns and resolving issues in a timely manner - Assist customers with product information, pricing, and order status inquiries - Process orders, returns, and exchanges accurately and efficiently - Upsell products or services to customers when appropriate - Maintain accurate customer records and update information as needed - Collaborate with other departments to ensure customer satisfaction Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Skills:
- Strong customer service skills with the ability to handle difficult situations professionally - Excellent verbal and written communication skills in English ( language skills are a plus) - Ability to analyze customer needs and provide appropriate solutions - Proficient in using computer systems and software applications - Multilingual abilities are highly desirable - Sales experience is a plus - Knowledge of phone etiquette and professional communication Join our team of dedicated professionals and make a difference in the lives of our customers.
Apply today to become a valuable member of our Customer Service team! Job Type:
Full-time Pay:
$21.
25 - $26.
15 per hour Expected hours:
40 per week
Benefits:
401(k) Flexible schedule Health insurance On-the-job training Professional development assistance Experience level:
1 year Under 1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to Commute:
Landover, MD (Required) Ability to Relocate:
Landover, MD:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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