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Human Services Specialist (Bilingual)

Company Name:
Department Of Homeland Security
### JOB SUMMARY:
About the Agency
When disaster strikes, America looks to FEMA. Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. The Federal Emergency Management Agency (FEMA) prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce. Please visit for additional information.
This position is ideal for a candidate who has experience providing excellent customer service in a high volume customer contact center environment. This position starts at a salary of $42,631.00 (GS-7 step 1) if selected at the GS-7 grade level and at a salary of $52,146.00 (GS-9 step 1), if selected at the GS-9 grade level. The grade 7 has the promotion potential to the GS-9. The full performance level of the position is at the GS-9 grade level. Apply for this exciting opportunity to become a member of the National Processing Service Center Operations Division of the Recovery Directorate!
Promotion Potential: Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
EMERGENCY ASSIGNMENT: Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.
This position is being announced under FEMA's CORE Program (Cadre of On-call Response/Recovery employees). These positions are authorized under P.L. 93-288 to perform temporary disaster work and are funded from the Disaster Relief Fund. Appointments are excepted service, temporary appointments. This is a 2 year temporary appointment in the Excepted Service.
Job Title: Human
services
Specialist (Bilingual)
Department: Department Of Homeland Security
Agency: Federal Emergency Management Agency
Job Announcement Number: FEMA-14-SLC-15579COR
SALARY RANGE: $42,631.00 to $67,787.00 / Per Year
OPEN PERIOD: Thursday, March 13, 2014 to Thursday, March 20, 2014
SERIES & GRADE: GS-0301-07/09
POSITION INFORMATION: Full Time - Temporary - Not to Exceed 2 Years
PROMOTION POTENTIAL: 09
DUTY LOCATIONS: Many vacancies in the following location:
WHO MAY APPLY: All U.S. citizens
SECURITY CLEARANCE: Public Trust - Background Investigation
SUPERVISORY STATUS: No

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